Blue-Zenith-2014-BigCommerceThis year, we’re celebrating the five-year anniversary of our company, Blue Zenith Web Design. As part of this celebration, we’re highlighting the companies and software projects we’ve partnered with over the years. One of these partners, Bigcommerce, provides a comprehensive hosted ecommerce technology solution for our clients.

What Is Bigcommerce?

We chose to partner with Bigcommerce for one simple reason: they are the best comprehensive ecommerce solution available today for online retailers of all sizes. Bigcommerce is an ecommerce software platform that includes a virtual shopping cart, a feature-rich product catalog, a payment gateway with comprehensive shipping and tax calculators, easy-to-use marketing and SEO tools, Customer Relationship Management (CRM) features and powerful conversion and analytics tools. Bigcommerce isn’t just loaded with features – it’s also incredibly reliable with a 99.994% average up-time.

Built-In Features

There are a number of other great features built-in to Bigcommerce that make it the premier ecommerce solution, including a fast, intuitive mobile-optimized website that works on almost all mobile devices, tools for marketing and selling through social media networks and multimedia-rich RSS feeds for showcasing your product line, an abandoned cart saver that can convert 15% of abandoned carts to completed sales, and tools to integrate Bigcommerce with Quickbooks.

How Secure Is Bigcommerce?

Recent security breaches at large retailers in the United States have prompted a renewed interested in secure payment processing. Online retailers can rest assured knowing Bigcommerce is one of the most secure eCommerce platform available on the market today. With Enterprise-grade hosting, Bigcommerce uses SAS 70 Type II certified servers monitored 24 hours a day, 7 days a week by a dedicated security team. This “bank-level” security ensures that your data and your customers’ data is always safe and secure.

Bigcommerce Support

When something goes wrong, or if you have a question or concern, it is important to know that your ecommerce partner has a strong support system in place. Bigcommerce’s in-house support professionals are available by phone, email, Twitter and web chat. There is also a virtual library of resources available at Bigcommerce’s Support Portal, including video tutorials and over 500 online articles. Finally, they also offer a community forum where you can ask questions and discover solutions alongside other Bigcommerce customers and staff.

Is Bigcommerce Affordable?

With its vast feature set, strong security and comprehensive support features, web developers and online retailers might initially assume that Bigcommerce is too expensive for smaller businesses. However, pricing plans are available for businesses of all sizes with monthly rates starting at just $24.95! There are no transaction, bandwidth overages or hidden fees – just a flat monthly rate and plans that can adapt and grow with your business.